About Us

Our Mission

We understand the urgency and stress that comes with property damage.

Our mission is to minimise disruption, reduce loss, and restore properties safely and efficiently.

Emergency Services

  • Water and flood damage

  • Fire and smoke damage

  • Mould contamination

  • Storm and accidental damage

Our Commitment

  • Contact within 1 hour of claim

  • Immediate site attendance

  • Full damage assessment and reporting

  • Make-safe and mitigation works commenced without delay

Your Experience

  • Single point of contact from make-safe to completion

  • Rapid response – 24/7, 365 days

  • Reduced claim lifecycle and associated costs

  • Highly trained technicians and supervisors

  • Advanced drying, testing, and restoration technology

  • Strong relationships with insurers, brokers, and strata managers

Restofix Services was established in 2017 by Jason Childs and the leadership team behind WA Insurance Builders to meet the growing demand for professional restoration and loss mitigation services throughout Western Australia.

After successfully building WA Insurance Builders into a trusted insurance repair company, it became clear there was a need for a dedicated restoration business that could respond rapidly to water, fire, mould, storm, and major loss events. The vision was simple—to provide insurers, property owners, strata managers, and commercial clients with a single, trusted team capable of managing the entire recovery process from emergency response through to full reinstatement.

With decades of combined experience in the building and restoration industry, Jason recognised that achieving the best outcomes requires more than experience alone. It requires ongoing investment in people, training, technology, and industry-leading equipment. From advanced structural drying systems and moisture mapping technology to mould remediation, air quality testing, and specialised cleaning equipment, Restofix continues to invest in the tools and resources needed to deliver faster, safer, and more effective restoration outcomes.

A key part of this commitment is continuous professional development. Our technicians undertake industry-recognised training and certification programs, including IICRC and ACRA-aligned education in water damage restoration, structural drying, mould remediation, and fire and smoke restoration. Through access to dedicated training facilities and real-world simulation environments, our team remains at the forefront of industry best practice and emerging restoration techniques.

Environmental responsibility is also a core part of how we operate. Restoration is often the most sustainable outcome following a loss event, and wherever possible, we focus on restoring and recovering materials and contents rather than replacing them. By reducing waste, diverting recoverable items from landfill, and adopting environmentally responsible work practices, we help clients achieve better outcomes while minimising environmental impact. This commitment is supported by our ISO 14001 Environmental Management System certification, which guides our approach to sustainability and continual improvement.

Quality, safety, environmental responsibility, and continuous improvement are embedded throughout our operations. Restofix Services operates under internationally recognised management systems, including ISO 9001 Quality Management, ISO 45001 Occupational Health and Safety, and ISO 14001 Environmental Management Systems. These certifications reflect our commitment to delivering consistent service quality, maintaining the highest safety standards, protecting the environment, and continually improving the way we work.

Working closely with WA Insurance Builders, Restofix Services provides a seamless solution that minimises disruption, reduces claim lifecycles, and restores properties efficiently and professionally. Today, we support residential, commercial, industrial, and strata clients across Western Australia with 24/7 emergency response, specialist restoration services, and an unwavering commitment to customer care.

When disaster strikes, our focus is simple: minimise damage, restore confidence, and help our clients get back to normal as quickly as possible.

Our Story